Existing Client LoginBook Now

08 8361 7754
Suite 13, 116 - 120 Melbourne Street
North Adelaide SA 5000

Pilates Studio

Studio Etiquette and Privacy Policy

Cancellation Policy

Booking appointments for Pilates sessions is essential. We ask that you arrive five minutes prior to your session. If for any reason you are running late, please telephone and let us know. Any cancellation where 24 hours notice is not given will attract a cancellation fee of one full session.

We ask that you turn off your mobile phone before you enter the Studio.

Mind Body Online Booking System

We have chosen Mind Body Online as our Studio management partner. Their software is used worldwide in Pilates studios. Please be assured we respect your privacy and will not share information with any other party.

Sales and Refund Policy

At Dianne Pratt Pilates Studio we are committed to delivering a unique, personal and effective fitness experience to our clients. We do not provide refunds. However we can transfer the balance of sessions or classes to another existing client or a future client that you refer.

New clients will attend one private session first at his or her own expense, as is the policy for all new clients.

When purchasing a block of 10 sessions, please note we have a 12-week expiration period for use. If you are going away on a holiday please let us know and we can put your sessions on hold until you return.

Download this policy statement (pdf 75kb)